Before you arrive

Prepare for your first visit

Bring the documents the team needs, understand the fee process and know what will happen on the day.

Preparation checklist

Identity document or passport, medical aid card and contact details for the account holder.

Referral letter, recent scans, urine tests, theatre notes or other reports if available.

A current medication list, allergies and relevant medical or surgical history.

Write down questions you would like to raise during the consultation.

The team confirms your booking details and checks whether registration has been completed.

Prof Jeffery discusses the reason for your visit and explains the next appropriate steps.

Any examination or in-rooms procedure is explained first and only happens with your consent.

[CONFIRM: fee, billing, authorisation and payment wording from the practice.]

A chaperone can be requested. [CONFIRM: exact chaperone and informed-consent policy.]

Check your location page before travelling and allow time for parking, lifts and reception.